Transform Patient Care with Medical Workflows Software
Our software takes patient care to the next level by automating and streamlining medical workflows!
Automates admissions for a smooth intake.
Simplifies medical records and updates.
Speeds up diagnosis and treatment.
Reduces clinician administrative burden.
Boost Efficiency Everywhere
Our software works across all departments to make your hospital run like a well oiled machine.
Lab and imaging integration.
Nurse, doctor and admin coordination.
Real time patient status updates.
One platform for all hospital workflows.
Decide and Communicate Faster
With our software, doctors and administrators are connected, reducing errors and delays in care.
Clinical decision making with patient data at hand.
Fast sharing of lab results and medical history.
Patient progress through personalized treatment plans.
Quick access to information for care teams.
Improve Inventory and Billing Accuracy
No more stockouts and billing errors! Our system accounts for everything, from supplies to services.
Inventory used in medical treatments.
Billing linked to services provided.
Inventory updated in real time after use.
Billing transparency for staff and patients.
Top Medical Workflows Features
Built-in Workflows
On the fly Treatment Plans
Treatment Plan Templates
Outpatient Plans
Inpatient Plans
Long term plans, Immunizations
Medical Workflows Software: Patient Care Redefined
A hospital where patients flow smoothly through their journey from check in to check out. Where every department talks to each other and patient care is the top priority. Let’s get into how our medical workflow software handles all the critical parts of a healthcare environment.
Check In
The front desk is where all patients start. In our system registration is not just about capturing patient details – it’s the base of the entire workflow.
- Patient demographics are captured and stored for future use.
- Patients are added to a doctor’s waiting list.
- Admin staff can assign patients as outpatient or inpatient.
- Automated reminders so no one is missed.
Waiting Lists
Waiting lists can be a nightmare in a busy clinic but not with our software. It makes it all easy. Doctors can see who’s waiting and can prioritise accordingly.
- Doctors can admit patients directly from the waiting list.
- Real time display of who’s ready to see the doctor.
- Patient records are linked to the doctor so they’re prepared.
- Doctors can manage their schedule by adjusting the waiting list.
Follow Up Calendars
After the initial consultation, follow ups are critical to ongoing care. With our integrated calendars, both doctors and admin staff can book appointments easily.
- Follow up appointments can be booked during the consultation.
- Alerts and reminders to staff and patients.
- Multiple calendar views for clinic wide scheduling.
- Recurring appointments are easy to manage for ongoing care.
Medical Activities and Care
Once a patient is admitted, medical activities are at the heart of the software. This is where doctors can record treatments, services provided etc.
- Doctors can enter and update patient medical records in real time.
- Integration with other departments (lab and pharmacy) so everyone is on the same page.
- Patient activity timeline to track the journey of care.
- Any documents used during treatment are stored for future reference.
Treatment Plan Templates
To ensure patient care is consistent across different conditions and procedures, treatment plan templates help standardise processes.
- Doctors can use pre built templates for common treatments.
- Customisation allows doctors to tailor plans to individual patients.
- Templates include follow up steps so care is continuous.
- Staff across departments can access the same treatment information.
Outpatient Treatment Plans
For outpatient care the software has a flexible treatment planning module. Patients get the right care at the right time without unnecessary delays.
- Outpatient plans include diagnostic tests, treatments and follow ups.
- Staff can assign tasks to other team members within the software.
- Immediate access to patient history for continuity of care.
- Alerts to doctors to update the plan as the patient progresses.
Inpatient Treatment Plans
Inpatient care has many moving parts and our system makes it easy. From room allocation to medication schedules everything is streamlined.
- Assign wards, rooms and beds with a click.
- Inpatient plans are fully customisable.
- Real time monitoring of patient status for timely interventions.
- Integration with other departments for easy care adjustments.
Laboratory Integration
One of the most important parts of patient diagnosis is the lab. Our software integrates directly with laboratory services so results are available as soon as they’re ready.
- Doctors can order lab tests from the patient’s record.
- Lab results are updated in real time and available to all staff who need to see them.
- Custom lab templates for consistency in reporting.
- Specimen tracking for accurate processing and linking to the correct patient.
Imaging Integration
Like the lab, the imaging department is a key part of diagnosis and treatment. Our system’s imaging integration makes it all seamless.
- Imaging requests from the patient’s record.
- DICOM images in the patient’s timeline.
- Results linked to the treatment plan for easy reference.
- Department scheduling and coordination is a breeze.
Pharmacy Integration
Medication management can be a source of delays and errors but with pharmacy integration everything flows better. Pharmacy staff have direct access to prescriptions and inventory.
- Prescriptions are linked to the patient’s treatment plan.
- Pharmacists track inventory and can dispense.
- Doctors can see a patient’s medication schedule in real time.
- Automated alerts to ensure no prescription is missed.
Billing and Invoicing
As a patient is discharged billing and invoicing is part of the workflow. Our software makes the financials easy so no service goes unbilled.
- All services provided are auto tied to billing records.
- Invoices and receipts generated from patient records.
- Real time payment tracking to keep finances up to date.
- Customisable invoice templates for a professional look.
Inventory Management
Behind the scenes inventory management is key to keeping a clinic running. Our software integrates inventory with all other medical activities.
- Materials used in treatments are auto removed from stock.
- Staff can see inventory levels and order supplies as needed.
- Alerts to staff when stock is low to prevent shortages.
- Multi location inventory support so all departments are covered.
Our medical workflows software isn’t just about being efficient, it’s about making sure every step of a patient’s care is documented, tracked and easy for all staff to follow. From the moment a patient walks in the front door to the moment they leave with a treatment plan and prescription our system ensures nothing falls through the cracks.
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Trusted by hundreds of healthcare professionals
We needed a software compatible with EDI Healthlink EReferrals in NZ, to send and receive referrals and letters. We liked Vertikal Systems' medical and billing software for its easy to use interface.
Vertikal did integrate the EReferrals system and provided customizations specific to our practice. We're using the system since 2015, and we highly recommend it.
Highly customizable tool with an accommodative and helpful support team. Lots of support from the technical team .Gives you a comprehensive image of your activity ,not only from the medical aspect but also from financial and administrative aspect.
Easy to use, easy for staff to learn, provide everything that a multiple room clinic need, even works also on a small hospital .Nice graphics ,user friendly ,organized and exact .
We have been using Patient Manager medical software by Vertikal Systems since 2009, it was our choice after comparing and considering many other competing products.
We found the program to be robust on the network as it did not utilize or require large amounts of system resources for processing of data, easy to install, with a very short learning curve enabling mastery of the program in a very quick time frame.
I have been using the PMA for about 3 years now. I have been very happy with the software and technical support offered.
Frequently Asked Questions
Yes, purchasing Patient Manager or Hospital Manager is a safe deal for you.
If you're not 100% satisfied using our system, you have available 30 days to request a refund.

The software is delivered as a Windows application. The typicall deployment is on premisse, however it can be configured to work over the internet.
In any scenario, the database will be hosted safely on your computers or on internet servers you own and control
The architecture is client-server, meaning that the installed software will connect to a database, either locally or on a server.
Our products are sold as subscription service, so you’ll be subscribing to license activations rather than owning the software outright.
This means you’ll pay a monthly or yearly fee per computer \ user \ terminal, and our company will be responsible with technical support, software maintenance and development of updates.
The software is a business software which manages critical business information, like patient records, billing records and so on. As a business owner, you do not want down times or interruptions in the workflow of your company. As part of the subscription you will be supplied with technical support, maintenance updates, feature updates and customizations.
All software updates are included for free, as part of your subscription.
As part of your subscription you will receive unlimited email support, and limited live support - depending on your plan and volume.
Live support which exceeds your included support, is paid. Also, software customizations per your requirements, are delivered as a paid service.
If the live support needed does not exceed the support included in your plan, there are no extra charges.
Yes, the software is using industry standard database systems, like MySQL and SQLServer. The scaling is only limited by the hardware and network infrastructure.
The system allows the import of patients lists, items, initial stocks, initial balances and so on, from CSV\Excel files. These formats can be typicaly exported from your old system.
For special migrations, we will provide them as a paid service. Kindly contact us at support@vertikalsystems.com for further discussions.
You can purchase online with credit card (Visa, MasterCard/Eurocard, American Express, JCB and Diners Club), PayPal. Online payments will be processed safely and securely through MyCommerce platform, a leading e-commerce provider

For other payment methods, like bank\wire transfers, kindly contact sales@vertikalsystems.com.
To start, first request a quote from the links below:
- for solo users or clinics - Quote Request for Patient Manager
- for large clinics or hospitals - Quote Request for Hospital Manager
We perform and deliver customizations on a case to case basis, depending on how they fit with the program's design. Contact us at support@vertikalsystems.com for further discussions.
After 30 days, the provided trial license will expire, and to continue using the system you will need to purchase a full license.
We hope that after the first month of trial you will know if the our system is a good fit for you. Should you have any further questions, contact support for assistance.
Should you need more time to trial in order to make the purchase decision, contact us for a license extension.
Various levels of support and consultations are available depending on your needs.
You can choose to work with our regional partners, who will offer on-premisse support, or with our support team via chat, phone, email.
Start your 30-Day Free Trial
Simple and quick trial setup. Have it up and running in less than 5 minutes
No signup or credit card required!