“Health messaging in clinics and hospitals isn’t just about communication; it’s about clarity and continuity, two essentials for quality care.” With our health messaging system, hospitals and clinics get a range of tools that support communication and make it more usable for clinicians and administrators. Here’s how our program uses HL7 standards and XML protocols, improves readability and has a streamlined inbox and notification system.

HL7 and XML Standards for Compatibility

Our system is built on the HL7 standard so data is compatible across systems.

Ready to use HL7 standard

Custom standards available upon request

XML adds structure to data

Optimized for cross system compatibility

Multiple Channels for Seamless Data Transfer

Manage clinical and administrative data across multiple channels all connected through our data provider framework.

Channels for specific data types

Data providers tie related channels together

Stores data for all channels

Instant access to grouped data

Converts Message to Record

Incoming data is automatically converted into database records so patient info is always up to date.

Converts messages to structured records

Attach images to patient files

Consolidates data

Reduces manual entry

Common Inbox with Customizable Notifications

See all your communications in one place! Our inbox and notifications feature allows authorized users to access and respond to messages quickly.

Inbox for all authorized users

Custom notifications for specific groups

Real-time updates to stay informed

Organized view of all incoming messages

HL7 and XML Standards

One of the key parts of our health messaging system is its support for HL7, the international standard for transferring health information between different healthcare providers and systems. HL7 or Health Level 7 ensures that the data format and exchange meets a global standard, so different systems can “speak the same language”. When messages come in they are formatted in HL7 so data can be shared across clinics, labs and administrative centers. If custom changes are needed our support team can help with adapting the software to fit additional specific requirements.

• HL7 by default – HL7 is built in so it’s compatible with all clinical applications.

• Customizations available upon request – If a provider needs custom changes they can reach out for customizations.

• XML support – The system also supports XML so data structures within the messages are robust and standardized.

• Consistency across channels – Using HL7 means all channels, data providers and healthcare touchpoints can communicate seamlessly.

This HL7 integration reduces mismatched data and improves overall patient information coherence. Perfect for situations where patient data needs to be exchanged across multiple healthcare points.

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Multiple Channels and Data Providers

Our program supports multiple channels and data providers, each serving different but related purposes. Each channel is a conduit for clinical and administrative data and a data provider is a group of related channels and stores additional data that is common to all of them. These channels can handle everything from patient information to administrative notifications so data can be shared between different hospital departments.

• Channel based data exchange – Each channel is for specific types of messages, lab results, imaging or scheduling updates.

• Data provider grouping – Channels are grouped by data providers for better organization and management within the system.

• Additional data storage – Data providers store extra data that applies to all grouped channels so nothing falls through the cracks.

• Real-time updates – Channels and data providers provide real-time information flow so everyone is on the same page.

This channel based design allows clinics to use specific communication lines and data providers to group all channels related to a patient or case together so all critical information is kept cohesive.

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Auto Conversion to Records

The system can automatically convert incoming data into database records, messages and images into structured formats within patient records. This is all automated so users don’t have to manually categorize or sort incoming data. For example images received via a message channel can be attached directly to the patient record so there’s no extra steps for the staff.

• Auto conversion to database records – Files, messages and images are auto converted.

• Attach to patient documents – Attachments like imaging files or PDFs to patient files.

• Improves document management – Automates filing and categorization of documents so staff save time.

• Reduces data entry errors – With less manual input there’s less chance of errors in patient records.

Auto conversion keeps the system organized, reduces administrative burden and makes sure all critical data ends up in the right place at the right time.

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Inbox and Notifications

Our health messaging system has a common inbox that’s accessible to all users. This inbox shows all incoming messages in one place so users can monitor new updates whether it’s lab results, physician communications or administrative messages. Notifications can also be configured to alert specific users or groups so important messages are seen by the right healthcare providers.

• Common inbox for easy access – All incoming messages are in one place, accessible to authorized users.

• Configurable notifications – Users can set up alerts to notify specific team members or departments.

• Real time message tracking – The inbox shows live message updates so you can respond in time.

• Improves team communication – Makes sure critical information gets to the right people at the right time.

This common inbox not only organizes communication but also enables quick response which is critical in a busy clinical environment.

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Human Preview

To make the data readable we translate the HL7 message into a human readable preview. HL7 data can be confusing and hard to understand at first glance but with our system the content is displayed in a readable format. For example attachments like PDFs or images are displayed in the message preview so users can quickly see the content without having to open each message individually.

• Readable HL7 – Converts HL7 into a readable preview.

• In-line attachments – Files like PDFs or images are displayed in-line so you save time.

• Quick review of key data – Important information is displayed upfront in a readable format.

• Reduces manual interpretation – Users can see messages quickly and accurately.

This saves time as staff can process incoming data quickly and accurately without having to decipher technical language.

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Simple Send

Sending messages with our system is easy, designed to be simple. Users just select the patient record, attach the data or message and send to an outgoing channel. This makes it easy to send to external providers, labs or specialists or within the hospital or clinic itself.

• Send a message – Select a record, compose and send.

• Works with existing patient records – No need to create new records as messages can be attached to existing ones.

• Internal and external communication – For communication within the hospital and to external providers.

• Fewer steps to send – The system makes it easy and simple to send messages.

By making message sending simpler the system lets healthcare teams focus on patient care not administration.