“Time is the scarcest resource, and unless it is managed, nothing else can be managed.” Peter Drucker’s quote is so true in healthcare where scheduling is key to patient care and operational sanity. Our medical scheduling software solves this, simplifying appointment management and providing a solution for busy healthcare environments.
Never Miss an Appointment Again!
Our medical scheduling software makes life easier. Appointments are set, tracked and managed in a snap.
Automated reminders = no no-shows!
Colour coded calendar views = clarity!
Follow up appointments = easy peasy.
Real time availability = your schedule is up to date.
Run Your Day Smoothly
Goodbye chaotic clinic days! The software is designed for smooth and flexible clinic management. Your practice will thank you.
Manage multiple doctors schedules.
No double bookings with alerts.
Sync appointments across your network.
Track patient check ins in real time.
Make Your Practice More Patient Centric
Patients love ease—and so should you! Our system makes booking and managing appointments a breeze for both of you.
Customize booking preferences per doctor.
Show flexible time slots in seconds.
Keep patients happy with quick rescheduling.
Focus on What Matters—Patient Care
Let the technology do the scheduling so you can focus on what matters: your patients. Our software runs in the background.
Time saving pre-built templates.
Delegate scheduling to assistants.
See patient flow from one screen.
Drag and drop urgent appointments.
Top Medical Scheduling Features
Multiple Calendars
Customizable Calendar layout
Reminders
Recurrent Events
Waiting Room (Checkins)
Waiting Room Statistics
Easy Appointment Booking
One of the core features of our system is its ease of appointment booking. Healthcare staff need a system that allows them to book patient appointments quickly and easily. In our program, booking an appointment takes just a few clicks, no more navigating complex forms or unnecessary fields. The system has a clean, structured layout where you can enter patient names, type of visit and preferred times.
- No more searching for available time slots.
- Appointments can be coloured for better visibility.
- Drag and drop rescheduling for flexibility.
- Pre-set appointment types (e.g. consultations or follow-ups) for quicker entry.
So whether it’s the first time scheduling a visit or handling last minute changes, the process is simple and quick.
Custom Calendars
Flexibility is key when dealing with multiple schedules across multiple departments. Our software offers highly customizable medical calendars so you can tailor the scheduling interface to your needs. Whether it’s for an individual doctor, a team or an entire clinic, the calendars can be set to show what you need.
- Switch between day, week and month views.
- Time blocks can be set to custom intervals (15 minutes, 30 minutes etc.).
- Calendars can be tailored to each provider or department.
- Holidays, personal days and blocked times are highlighted to prevent double booking.
Having customisable calendars gives you more control over scheduling so time is being used and resources aren’t being wasted on double booking.
Multi Provider and Resource Management
Healthcare environments are busy with multiple providers, rooms and resources being used at the same time. Managing all of this manually can be confusing and inefficient. With our system, healthcare managers can manage the schedules of multiple providers so appointments are balanced and resources are allocated correctly.
- Scheduling multiple providers at once.
- Managing rooms, equipment and other resources simultaneously.
- Providers’ schedules can be linked to available resources so no overbooking.
- Switch between provider calendars for better visibility and coordination.
The result is a more streamlined way of managing human and material resources in a busy healthcare environment.
Time Slot Management and Overbooking
There’s nothing worse than managing a full day of appointments only to find out time slots have been double booked or resources are not available. Our system prevents this by optimising time slot management. It fills time slots efficiently, no gaps and no overbooking.
- Time slots are automatically filled based on provider availability.
- Users are warned if a slot is already booked or resources are not available.
- Buffer times are allowed between appointments for overruns.
- Clinics can set overbooking rules if required.
By controlling overbooking and optimising time usage the system ensures the daily schedule runs smoothly and minimises disruptions to patient flow.
Patient Check-In and Confirmation
Check-in or clinic waitlist can be a bottleneck in many healthcare facilities causing delays that frustrate staff and patients. Our software helps to streamline this process so it’s as efficient as possible. Once a patient arrives they can be checked in quickly and all relevant appointment details will be visible to the staff.
- Patient check-in instantly with the system showing appointment status in real-time.
- Staff are alerted when a patient is checked in to help manage patient flow.
- Check-in status is updated across all devices instantly.
- Providers are notified when their next patient is ready to speed up the process.
And patient flow is more controlled and waiting times are minimised.
Recurring Appointments
For patients who require follow-ups or ongoing treatment, recurring appointments are a must. Our software allows you to schedule recurring appointments with ease so patients get consistent care without having to book manually every time.
- Recurring appointments can be set for daily, weekly or monthly.
- Custom reminders can be set to notify staff of upcoming follow-ups.
- The system checks for conflicts with other appointments before scheduling.
- Users can adjust future appointments as needed without deleting the whole series.
This helps with patient care and administrative workload as recurring appointments saves time rebooking manually.
Patient and Provider Notifications
Communication between healthcare providers and their patients is key. With our software patients are notified of their upcoming appointments automatically. Providers are also reminded and updated to stay on track with their schedule.
- Automated SMS and email notifications to patients.
- Providers are alerted about upcoming appointments or changes.
- Notifications can include instructions or special notes.
- Patients can confirm, reschedule or cancel appointments through the system.
By keeping everyone informed the system minimizes the risk of missed appointments or miscommunication.
Inpatient Scheduling and Bed Management
For hospitals or clinics with inpatient services bed management is a key task that needs to be handled with care. Our system extends the scheduling functionality to inpatient scheduling so healthcare providers can manage patient stays and bed availability.
- Bed allocation is done in the same interface as appointment scheduling.
- The system tracks patient transfers, bed availability and expected discharge times.
- Users can see the entire facility’s bed occupancy at a glance.
- Alerts are triggered when beds are overbooked or not available.
By combining outpatient and inpatient scheduling our system provides a complete solution to resource utilization.
Electronic Medical Records (EMRs) Integration
No scheduling system is complete without integration with Electronic Medical Records (EMRs). Our system ensures the data collected during scheduling is stored in the patient’s medical record so healthcare providers have a full view of the patient’s history and upcoming appointments.
- The system integrates with multiple EMRs to keep all patient information in one place.
- Appointment details are linked to patient record for easy access.
- Providers can view patient history and upcoming appointments at the same time.
- Any changes to appointments are reflected in the EMR automatically.
This ensures no gaps in communication or information and better care for patients and less work for staff.
Conclusion
Medical scheduling software is more than just booking appointments – it’s a system to manage time, resources and patients. From easy booking to inpatient bed management the software handles many complex tasks all to simplify the operations of busy healthcare facilities. As we move into a more digital and connected world having a robust scheduling system like ours will not only streamline daily operations but also patient satisfaction and care quality.
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Trusted by hundreds of healthcare professionals
We needed a software compatible with EDI Healthlink EReferrals in NZ, to send and receive referrals and letters. We liked Vertikal Systems' medical and billing software for its easy to use interface.
Vertikal did integrate the EReferrals system and provided customizations specific to our practice. We're using the system since 2015, and we highly recommend it.
Highly customizable tool with an accommodative and helpful support team. Lots of support from the technical team .Gives you a comprehensive image of your activity ,not only from the medical aspect but also from financial and administrative aspect.
Easy to use, easy for staff to learn, provide everything that a multiple room clinic need, even works also on a small hospital .Nice graphics ,user friendly ,organized and exact .
We have been using Patient Manager medical software by Vertikal Systems since 2009, it was our choice after comparing and considering many other competing products.
We found the program to be robust on the network as it did not utilize or require large amounts of system resources for processing of data, easy to install, with a very short learning curve enabling mastery of the program in a very quick time frame.
I have been using the PMA for about 3 years now. I have been very happy with the software and technical support offered.
Frequently Asked Questions
Yes, purchasing Patient Manager or Hospital Manager is a safe deal for you.
If you're not 100% satisfied using our system, you have available 30 days to request a refund.
The software is delivered as a Windows application. The typicall deployment is on premisse, however it can be configured to work over the internet.
In any scenario, the database will be hosted safely on your computers or on internet servers you own and control
The architecture is client-server, meaning that the installed software will connect to a database, either locally or on a server.
Our products are sold as subscription service, so you’ll be subscribing to license activations rather than owning the software outright.
This means you’ll pay a monthly or yearly fee per computer \ user \ terminal, and our company will be responsible with technical support, software maintenance and development of updates.
The software is a business software which manages critical business information, like patient records, billing records and so on. As a business owner, you do not want down times or interruptions in the workflow of your company. As part of the subscription you will be supplied with technical support, maintenance updates, feature updates and customizations.
All software updates are included for free, as part of your subscription.
As part of your subscription you will receive unlimited email support, and limited live support - depending on your plan and volume.
Live support which exceeds your included support, is paid. Also, software customizations per your requirements, are delivered as a paid service.
If the live support needed does not exceed the support included in your plan, there are no extra charges.
Yes, the software is using industry standard database systems, like MySQL and SQLServer. The scaling is only limited by the hardware and network infrastructure.
The system allows the import of patients lists, items, initial stocks, initial balances and so on, from CSV\Excel files. These formats can be typicaly exported from your old system.
For special migrations, we will provide them as a paid service. Kindly contact us at support@vertikalsystems.com for further discussions.
You can purchase online with credit card (Visa, MasterCard/Eurocard, American Express, JCB and Diners Club), PayPal. Online payments will be processed safely and securely through MyCommerce platform, a leading e-commerce provider
For other payment methods, like bank\wire transfers, kindly contact sales@vertikalsystems.com.
To start, first request a quote from the links below:
- for solo users or clinics - Quote Request for Patient Manager
- for large clinics or hospitals - Quote Request for Hospital Manager
We perform and deliver customizations on a case to case basis, depending on how they fit with the program's design. Contact us at support@vertikalsystems.com for further discussions.
After 30 days, the provided trial license will expire, and to continue using the system you will need to purchase a full license.
We hope that after the first month of trial you will know if the our system is a good fit for you. Should you have any further questions, contact support for assistance.
Should you need more time to trial in order to make the purchase decision, contact us for a license extension.
Various levels of support and consultations are available depending on your needs.
You can choose to work with our regional partners, who will offer on-premisse support, or with our support team via chat, phone, email.
Start your 30-Day Free Trial
Simple and quick trial setup. Have it up and running in less than 5 minutes
No signup or credit card required!