Get Paid Faster, Stress Less
Our software gets you paid quickly and easily.
Automates billing
Reduces claims
Tracks payments in real time
Handles multiple payers
More Time for Patients
Spend less time on paperwork and more time on patients.
Invoices from medical records
Inventory and billing
Less administrative tasks
Follow up on payments
Flexible for Your Practice
Regardless of your practice size, our system fits your needs.
Customizable templates
Manage promotions and co-payers
Multi-location invoicing
Hospital and clinic support
See Financial Health in a Snap
Get a handle on your practice’s finances with at-a-glance reports.
Real time dashboards
Exportable billing summaries
Copayer and discount visibility
Unpaid invoices tracking
Top Medical Billing Features
Integrated with Medical Records
Integrated with Pharmacy
Integrated with Lab and Imaging
Multi-Currency
Partial Invoice Payments
Prepayments and Special Offers
Customizable Print Layout
Medic Income Percentages
Bills of Materials (BoM)
Insurance Claims
Claims Custom Fields
Billing Reports
Invoicing: The Core
Invoicing is the heart of any billing software and our system has all the features to support healthcare providers. It’s designed to fit in with the workflow so that medical services provided to patients are reflected accurately in the billing documents.
- Invoicing from patient consultations: Our system allows for automatic invoicing from consultations, treatments and prescribed medicines.
- Customizable invoice templates: You can add your branding to the invoice templates including your logo and practice details.
- Multi-location invoicing: The software allows for billing across multiple locations so stock is deducted from the correct pharmacy or clinic.
- Multi-currency: Issuing billing documents in foreign currencies is as easy as selecting the currency for each transaction.
Claims Management and Generation
Claims management is one of the most laborious part of medical billing but it doesn’t have to be. Our system makes it easy to generate, track and manage claims.
- Automatic claim generation: Claims can be generated in just a few clicks based on services rendered.
- Custom claim fields: Insurance companies have different requirements and custom claim fields can be added to fit specific needs.
- Copayer plans: Invoices can automatically show the insurance or copayer plan coverage so billing is accurate from the start.
- Claim status tracking: You can track each claim from submission to approval or denial.
Payments and Receipts Management
Managing payments is key to keeping your practice running. Our system has the tools to manage payments and generate receipts.
- Partial payments: Patients can pay invoices in installments and the system will track outstanding balances.
- Prepayments: You can accept prepayments for future services and the system will allow easy reconciliation of payments when services are delivered.
- Receipts: Like invoices, receipts can be generated from consultations and treatments so it’s quick and accurate.
- Multi-invoice reconciliation: When patients pay for multiple services in one transaction the system can reconcile multiple invoices into one payment.
Special Billing Features
We have special features built in the system to support different billing needs such as promotions, discounts and patient specific billing structures.
- Discounts and promotions: Apply promotions or special discounts to patient invoices to manage seasonal offers or loyalty programs.
- Tax for specific items: Some services or products require different tax handling which can be configured in the system.
- Prepaid services: Patients can prepay for services and apply those payments as services are delivered.
- Custom templates: Modify invoice templates for different billing scenarios from regular patient visits to special services.
Copayer and Insurance Plan
Healthcare has multiple payers. Our system makes it easy to manage invoices with copayers, insurance plans or third party payers.
- Assign copayers to invoice: You can allocate a portion of the invoice to be paid by an insurance company, employer or family member.
- Coverage limits: The system can track coverage limits per invoice so you don’t exceed the patient’s insurance coverage.
- Multiple copayer plans: You can configure multiple insurance plans each with its own set of discounts and coverage which the system will apply automatically.
- Co-pay calculation: Automatically calculate what’s covered by insurance and what the patient owes.
Special Offers and Discounts
Promotions and discounts are key to patient retention and our billing system supports these marketing efforts.
- Prepayment discounts: Offer patients a discount if they pay upfront for services they will receive in the future.
- Bulk billing discounts: Apply discounts when a patient or insurance company is billed for multiple services in one invoice.
- Seasonal promotions: Configure and apply temporary discounts for holidays or special events.
- Percentage based discounts: Apply flat rate or percentage based discounts on specific items or services and reflect it in the final invoice.
Custom Reports and Financial Transparency
Knowing the financial health of your practice is key and the system has a wide range of reports that will give you full transparency.
- Income reports: Generate reports by service, by medic, or by department.
- Balance sheets: View current balances, outstanding payments and profits.
- Copayer reports: See how much of your income is coming from different insurance plans or third party copayers.
- Billed vs received income: Track the difference between billed amounts and payments received so you always know where you stand financially.
Integrated with Inventory and Stock Management
Our billing system is integrated with your inventory management so all services and products are tracked and billed correctly.
- Link to stock: As consumables or drugs are used they are automatically deducted from your stock and the corresponding charges will be reflected in the patient’s bill.
- Low stock alerts: Get notifications when stock levels go below a certain threshold so you never run out of essentials.
- Multi-location stock management: Track stock across multiple locations so each clinic or pharmacy has the right stock levels.
- Automatic updates: When services are billed stock is updated automatically reducing the chance of human error.
Integrated with Medical Records
The system is integrated with your electronic medical records (EMR) so billing is simplified by pulling information from patient charts.
- Billable items from medical records: Generate invoices from medical records including consultations, treatments and used materials.
- Materials used in treatments: When materials are used in treatments the system will track them and add them to the patient’s bill.
- Service based billing: Services done during a patient visit will be added to their bill automatically so you have accuracy and completeness.
- Inpatient accommodations: The system also supports inpatient billing so room charges and other accommodation costs will be included in the final bill.
Integrated with Pharmacy
Pharmacy integration allows for seamless billing of prescribed medications reducing errors and ensuring drugs are billed correctly.
- Pharmacy billing: The system tracks drugs prescribed by medics and will bill them correctly when dispensed by the pharmacy.
- Multiple workflow options: You can configure workflows to bill prescribed drugs when they are dispensed immediately or at a later time.
- Prepaid medications: If patients pay for medications upfront the system will track this and deduct the balance when the drugs are dispensed.
- Pharmacy stock management: As drugs are billed they are deducted from the pharmacy’s stock so inventory is up to date.
Integrated with Lab and Imaging
Our system makes it easy to bill for lab and imaging services. Tests ordered by doctors will be added to the patient’s bill automatically so no services will be missed.
- Test billing: Lab tests requested by medics will be included in the billing without having to enter them manually.
- Seamless integration: Lab and imaging requests are linked to the patient’s medical record and will be billed along with other services.
- Test case management: Each test is a case within the system with full traceability of services rendered.
- Billable imaging services: Like lab tests imaging services can be billed automatically as part of the patient’s overall treatment.
Multi-Currency
For practices that have international patients the system supports multi-currency billing.
- Currency per invoice: Just select the currency when generating an invoice.
- Exchange rate handling: The system will handle the exchange rates so the correct amount is billed and received.
- Multi-currency payments: Payments can be received in different currencies and the system will reconcile them.
- Customizable currency settings: Set your preferred currencies and exchange rates for your practice.
Partial Invoice Payments
Patients can’t always pay the full amount upfront and our system allows for that by allowing partial payments.
- Track remaining balance: The system will keep track of the balance and will apply future payments to it.
- Flexible payment options: Patients can make multiple payments to one invoice and the system will reconcile them automatically.
- Balance alerts: You can set up alerts when payments are overdue or when balance is not paid.
- Custom payment plans: You can set up payment plans that suits both your practice and the patient so payments are manageable.
Prepayments and Special Offers
Prepayments are a great way to lock in revenue and our system supports prepayment options that can be applied to future services.
- Receive prepayments: Patients can pay for services and it will be applied automatically when services are rendered.
- Flexible billing: Prepayments can be applied to any future invoice so patients get credit for their prepayments.
- Special offer billing: Offer discounts for prepaying services so patients can pay upfront for better rates.
- Bill future services: Prepayments can be applied to multiple services or visits so patients and clinics have flexibility.
Customizable Print Layout
Customize the look and feel of your invoices and reports.
- Invoice branding: Add your logo, colors and fonts to invoices so they match your practice’s brand.
- Custom fields: You can add custom fields to invoices, receipts and other billing documents to capture specific information for your practice.
- Multiple templates: Use different templates for different types of billing depending on the service or payer.
- Full control: Modify every part of the billing document layout from headers and footers to fonts and colors.
Medic Income Percentages
For practices where multiple medics are involved in patient care you need to track and distribute income correctly. The system supports complex income percentage calculations.
- Income distribution: Distribute income between medics and practice based on pre-set percentages.
- Per-medic reporting: Generate reports of how much income each medic made.
- Monthly income reports: At the end of the month you can generate detailed reports of how income is split between medics.
- Adjustable percentages: Income percentages can be changed at any time so you have full control of how income is distributed.
Bills of Materials (BoM)
When services consume materials those materials need to be accounted for in inventory and billing. Our system simplifies this process by integrating materials usage into the billing process.
- Automatic stock deduction: As materials are used in services they are automatically deducted from your stock.
- Service-linked materials: The system links materials to the services that consume them so you can track accurately.
- Bill materials: While materials are deducted from stock you can exclude them from the patient’s invoice if needed.
- Full traceability: You’ll have a record of which materials were used for which services so you can account for everything.
Claims Custom Fields
Insurance companies require specific information on claims that may not be on a standard form. Our system allows you to add custom fields to claims as needed.
- Custom claim fields: Add fields to your claims to capture extra information required by insurance companies.
- Insurer specific: Different insurers require different information and custom fields allow you to meet those requirements.
- Editable by staff: Staff can enter information into custom fields during the claims process so all information is captured.
- Configurable per insurer: Custom fields can be set up for each insurer so claims meet their requirements.
Billing Reports
And finally our system has a range of billing reports to help you see how your practice is performing.
- Balance sheets: See your practice’s current financial position including outstanding balances and unpaid invoices.
- Medic income reports: See how much each medic made so you can distribute income accurately.
- Copayer reports: See how much of your revenue is coming from insurance companies or other third-party payers.
- Profit and loss statements: Generate reports of service and practice profitability.
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Trusted by hundreds of healthcare professionals
We needed a software compatible with EDI Healthlink EReferrals in NZ, to send and receive referrals and letters. We liked Vertikal Systems' medical and billing software for its easy to use interface.
Vertikal did integrate the EReferrals system and provided customizations specific to our practice. We're using the system since 2015, and we highly recommend it.
Highly customizable tool with an accommodative and helpful support team. Lots of support from the technical team .Gives you a comprehensive image of your activity ,not only from the medical aspect but also from financial and administrative aspect.
Easy to use, easy for staff to learn, provide everything that a multiple room clinic need, even works also on a small hospital .Nice graphics ,user friendly ,organized and exact .
We have been using Patient Manager medical software by Vertikal Systems since 2009, it was our choice after comparing and considering many other competing products.
We found the program to be robust on the network as it did not utilize or require large amounts of system resources for processing of data, easy to install, with a very short learning curve enabling mastery of the program in a very quick time frame.
I have been using the PMA for about 3 years now. I have been very happy with the software and technical support offered.
Frequently Asked Questions
Yes, purchasing Patient Manager or Hospital Manager is a safe deal for you.
If you're not 100% satisfied using our system, you have available 30 days to request a refund.
The software is delivered as a Windows application. The typicall deployment is on premisse, however it can be configured to work over the internet.
In any scenario, the database will be hosted safely on your computers or on internet servers you own and control
The architecture is client-server, meaning that the installed software will connect to a database, either locally or on a server.
Our products are sold as subscription service, so you’ll be subscribing to license activations rather than owning the software outright.
This means you’ll pay a monthly or yearly fee per computer \ user \ terminal, and our company will be responsible with technical support, software maintenance and development of updates.
The software is a business software which manages critical business information, like patient records, billing records and so on. As a business owner, you do not want down times or interruptions in the workflow of your company. As part of the subscription you will be supplied with technical support, maintenance updates, feature updates and customizations.
All software updates are included for free, as part of your subscription.
As part of your subscription you will receive unlimited email support, and limited live support - depending on your plan and volume.
Live support which exceeds your included support, is paid. Also, software customizations per your requirements, are delivered as a paid service.
If the live support needed does not exceed the support included in your plan, there are no extra charges.
Yes, the software is using industry standard database systems, like MySQL and SQLServer. The scaling is only limited by the hardware and network infrastructure.
The system allows the import of patients lists, items, initial stocks, initial balances and so on, from CSV\Excel files. These formats can be typicaly exported from your old system.
For special migrations, we will provide them as a paid service. Kindly contact us at support@vertikalsystems.com for further discussions.
You can purchase online with credit card (Visa, MasterCard/Eurocard, American Express, JCB and Diners Club), PayPal. Online payments will be processed safely and securely through MyCommerce platform, a leading e-commerce provider
For other payment methods, like bank\wire transfers, kindly contact sales@vertikalsystems.com.
To start, first request a quote from the links below:
- for solo users or clinics - Quote Request for Patient Manager
- for large clinics or hospitals - Quote Request for Hospital Manager
We perform and deliver customizations on a case to case basis, depending on how they fit with the program's design. Contact us at support@vertikalsystems.com for further discussions.
After 30 days, the provided trial license will expire, and to continue using the system you will need to purchase a full license.
We hope that after the first month of trial you will know if the our system is a good fit for you. Should you have any further questions, contact support for assistance.
Should you need more time to trial in order to make the purchase decision, contact us for a license extension.
Various levels of support and consultations are available depending on your needs.
You can choose to work with our regional partners, who will offer on-premisse support, or with our support team via chat, phone, email.
Start your 30-Day Free Trial
Simple and quick trial setup. Have it up and running in less than 5 minutes
No signup or credit card required!