If it can be automated, automate it.” That’s what we say in the laboratory management world. With the increasing complexity in medical laboratories, we’re always looking for ways to reduce manual work. Many hospitals and clinics have already transformed their operations by using our Laboratory Management Software and relying on technology to handle the lab work.




Get Your Lab Running Today!

Lab workflow optimization is a game changer. Our system automates the mundane so labs run smoother and faster.

Sample tracking.

Reduce manual data entry.

Manage inventory within the software.

Keep your results organized and at your fingertips.


Make It Easy to Collaborate

Collaboration is key in any lab. Our program has tools to promote better communication and coordination between team members.

Share lab data in real-time.

Collaborate on cases.

Test logs and approvals.





Top Laboratory Features

Dedicated Module for Lab Staff

Test Requests Management

Test Results Templates






Laboratory Module

The laboratory module is designed for lab staff. Once you log in, it’s all about lab features, no distractions. The Lab Dashboard is where it all starts—your central hub for everything that’s happening in the lab. You can see all incoming requests, monitor lab test status and track specimen information in real time.

  • Lab Dashboard for easy access
  • See lab requests and results at a glance
  • Real-time updates
  • Lab tools for your needs

It’s not just about testing either. Specimen collection to reporting happens here, everything is centralized. Whether you’re a tech or a lab manager, this module is focused and simple.

Medics Request the Tests

One of the features we like about our system is how integrated it is with the medics’ workflow. Medics can request lab tests from the patient’s chart, so the right tests are ordered with minimal back and forth. When medics request lab work, they don’t have to leave their normal workflow. They select the required tests during consultations and those requests show up instantly in the lab module.

  • Medics select tests from the patient chart
  • Requests are visible to lab staff
  • No manual test order forms
  • Everything is tied to the patient’s record

This workflow reduces errors and speeds up the process, so doctors can focus on care and lab staff can focus on diagnostics.

Lab Results Templates

Consistency is key to delivering accurate lab results and that’s why we have Lab Results Templates. These templates ensure the presentation of test results is uniform, so clinicians can read and interpret easily. The templates can be customized for different test types, so results for a blood test will look different from imaging reports—but always clear and structured.

  • Customize templates for different lab tests
  • Uniform results presentation
  • Easier for clinicians to read
  • Less confusion with structured output

Every report generated is linked to the patient’s record, so there’s no extra step to store results. They’re ready to be reviewed as soon as the tests are done.

Laboratory Cases

One of the most important part of lab work is managing lab cases. These are the individual instances of lab work tied to a patient or test. Each case is treated as a separate workflow within the software. When a new lab request comes in, it creates a lab case which then guides the specimen through the entire process—from collection to testing and results.

  • Each lab request can be transformed into a lab case
  • Track a sample from collection to result
  • Cases include all relevant data and steps
  • See case status in real-time

With lab cases, nothing gets missed. You can see what tests are in progress, what samples are being tested and what results are ready. It’s all about making sure every sample is accounted for at every stage.

Integrated with Billing

Laboratory services are closely linked to billing and our system recognizes this by integrating these two together. As soon as a test is completed, the billing department is notified so the patient’s invoice reflects the services done. The billing module and lab module work together, so there’s no need for manual communication between departments.

  • Lab work triggers billing notifications automatically
  • Reduce errors in billing by automating the process
  • Link test requests to billing records
  • Get paid for services done

This is useful for larger institutions where lab work is tied to insurance claims or other complex billing scenarios.

Integrated with Inventory

Managing a lab means managing materials too. Whether it’s chemicals, reagents or other consumables our software tracks what’s being used. The laboratory module is integrated with the inventory system so you can monitor supplies and automatically update stock levels as tests are performed. So you never run out of what you need.

  • Update inventory as lab supplies are used
  • Accurate stock levels for critical items
  • No disruptions due to low stock
  • Real-time view of what’s in the lab

The inventory system also generates purchase orders when stock is low so you never have to worry about reordering supplies. One less thing to think about.


In summary, our Laboratory Management Software is about making lab work smarter and more efficient. It supports lab staff with dedicated tools, integrates with the rest of the medical team and keeps everything organized—from test orders to inventory. Whether you’re managing daily operations or complex tests, this system ensures everything runs like clockwork. Let’s not waste time on things that technology can do. After all, that’s what software is for?



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Trusted by hundreds of healthcare professionals


We needed a software compatible with EDI Healthlink EReferrals in NZ, to send and receive referrals and letters. We liked Vertikal Systems' medical and billing software for its easy to use interface.

Vertikal did integrate the EReferrals system and provided customizations specific to our practice. We're using the system since 2015, and we highly recommend it.

Terry Brown Director / Senior Sonographer

Highly customizable tool with an accommodative and helpful support team. Lots of support from the technical team .Gives you a comprehensive image of your activity ,not only from the medical aspect but also from financial and administrative aspect.

Easy to use, easy for staff to learn, provide everything that a multiple room clinic need, even works also on a small hospital .Nice graphics ,user friendly ,organized and exact .

Dr. Voicu SimedreaOwner

We have been using Patient Manager medical software by Vertikal Systems since 2009, it was our choice after comparing and considering many other competing products.

We found the program to be robust on the network as it did not utilize or require large amounts of system resources for processing of data, easy to install, with a very short learning curve enabling mastery of the program in a very quick time frame.

George Vanderpool CEO HealthCare Barbados
Barbados
www.healthcarebarbados.com

I have been using the PMA for about 3 years now. I have been very happy with the software and technical support offered.

Dr. Poyap James RooneyMBBS, PG Dip AVM

Frequently Asked Questions

Yes, purchasing Patient Manager or Hospital Manager is a safe deal for you.

If you're not 100% satisfied using our system, you have available 30 days to request a refund.

guarantee-moneyback

The software is delivered as a Windows application. The typicall deployment is on premisse, however it can be configured to work over the internet.

In any scenario, the database will be hosted safely on your computers or on internet servers you own and control

The architecture is client-server, meaning that the installed software will connect to a database, either locally or on a server.

Our products are sold as subscription service, so you’ll be subscribing to license activations rather than owning the software outright.

This means you’ll pay a monthly or yearly fee per computer \ user \ terminal, and our company will be responsible with technical support, software maintenance and development of updates.

The software is a business software which manages critical business information, like patient records, billing records and so on. As a business owner, you do not want down times or interruptions in the workflow of your company. As part of the subscription you will be supplied with technical support, maintenance updates, feature updates and customizations.

All software updates are included for free, as part of your subscription.

As part of your subscription you will receive unlimited email support, and limited live support - depending on your plan and volume.

Live support which exceeds your included support, is paid. Also, software customizations per your requirements, are delivered as a paid service.

If the live support needed does not exceed the support included in your plan, there are no extra charges.

Yes, the software is using industry standard database systems, like MySQL and SQLServer. The scaling is only limited by the hardware and network infrastructure.

The system allows the import of patients lists, items, initial stocks, initial balances and so on, from CSV\Excel files. These formats can be typicaly exported from your old system.

For special migrations, we will provide them as a paid service. Kindly contact us at support@vertikalsystems.com for further discussions.

You can purchase online with credit card (Visa, MasterCard/Eurocard, American Express, JCB and Diners Club), PayPal. Online payments will be processed safely and securely through MyCommerce platform, a leading e-commerce provider

credit_cards

For other payment methods, like bank\wire transfers, kindly contact sales@vertikalsystems.com.

To start, first request a quote from the links below:
- for solo users or clinics - Quote Request for Patient Manager
- for large clinics or hospitals - Quote Request for Hospital Manager

We perform and deliver customizations on a case to case basis, depending on how they fit with the program's design. Contact us at support@vertikalsystems.com for further discussions.

After 30 days, the provided trial license will expire, and to continue using the system you will need to purchase a full license.

We hope that after the first month of trial you will know if the our system is a good fit for you. Should you have any further questions, contact support for assistance.

Should you need more time to trial in order to make the purchase decision, contact us for a license extension.

Various levels of support and consultations are available depending on your needs.

You can choose to work with our regional partners, who will offer on-premisse support, or with our support team via chat, phone, email.

Start your 30-Day Free Trial

Simple and quick trial setup. Have it up and running in less than 5 minutes

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No signup or credit card required!